Crm›Salesforce Administrator
Become a Certified Salesforce Administrator — From Basics to Advanced!
Learn Salesforce administration from scratch! Gain expertise in managing users, customizing Salesforce, building reports and dashboards, and automating business processes. This course provides hands-on exercises and real-time projects to make you job-ready.
About This Course
The Salesforce Administrator course covers everything from basic Salesforce navigation to advanced administration. You will learn about security, data management, workflow automation, reporting, and dashboard creation. By the end, you'll be able to optimize Salesforce for any organization, preparing you for the Salesforce Administrator certification.

- Hours of Instructor-Led Training
- Hands-on Projects across Web, Data & AI
- Includes Beginner → Expert Level Topics
- Mentor Support, Assignments & Code Reviews
- Job Assistance & Portfolio Guidance
- Urbancode Certificate of Completion
What You'll Learn
Master Salesforce Administration
Understand users, security, data management, and CRM processes in Salesforce.
Automate Business Processes
Create workflows, approval processes, and flows to automate tasks efficiently.
Build Reports & Dashboards
Generate insights with custom reports, dashboards, and advanced analytics tools.
Customize Salesforce Platform
Work with custom objects, fields, page layouts, and Lightning App Builder.
Prepare for Certification
Gain knowledge and practice to pass the Salesforce Administrator certification exam.
Optimize Salesforce for Business
Enhance productivity, data accuracy, and user experience across your organization.
Course Content
- Introduction to Salesforce and CRM concepts
- Salesforce interface navigation
- Understanding standard objects and fields
- Creating and managing users
- Setting up roles, profiles, and permissions
- Managing data import and export
- Data validation rules
- Duplicate management
- Understanding record types and page layouts
- Creating workflow rules and process builder
- Automating approvals and tasks
- Introduction to Flow Builder
- Email alerts and notifications
- Creating custom reports
- Building dashboards for insights
- Using filters, formulas, and summary reports
- Sharing and scheduling reports