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Institute Policies

Institute Policies last updated 02-April-2026.

Thank you for joining Urbancode. We at Urbancode respect your privacy and want you to understand how we collect, use, and share data about you. This policy covers our institute policies practices and describes your rights regarding your personal data.

Unless we link to a different policy or state otherwise, this policy applies when you visit or use Urbancode websites, mobile applications, APIs, or related services.

1. Student Enrollment Policy

At Urbancode Edutech Solutions Pvt Ltd, we ensure a transparent and streamlined enrollment process:

  • Students must complete the registration form with accurate personal and educational details.
  • Enrollment is confirmed only after fee payment (full/partial as per program).
  • Batch allocation is based on availability and eligibility criteria.
  • Urbancode reserves the right to modify schedules or batch timings if required.

2. Fees & Payment Policy

  • Course fees must be paid as per the selected plan (one-time / installment).
  • All payments are non-transferable.
  • Delayed payments may lead to restricted access to classes and resources.
  • GST and applicable taxes will be charged as per government regulations.

3. Refund & Cancellation Policy

  • Refund requests must be submitted within the defined cooling-off period (if applicable).
  • No refunds will be issued once the course has commenced beyond a specified duration.
  • Refund processing timelines may vary (typically 7–14 business days, if applicable).
  • Cancellation requests must be made via official communication channels.

4. Training & Learning Policy

We are committed to delivering industry-relevant, high-quality training:

  • Courses are designed with updated curriculum aligned to industry standards.
  • Hands-on projects, real-time scenarios, and assessments are integral to learning.
  • Attendance and participation are mandatory for successful completion.
  • Trainers are experienced professionals with domain expertise.

5. Assessment & Certification Policy

  • Students must complete assignments, projects, and assessments.
  • Certification is awarded based on performance and course completion criteria.

6. Placement & Internship Policy

  • Placement assistance is provided with 100% guarantee.
  • Students must meet eligibility criteria (attendance, performance, project completion).
  • Resume building, mock interviews, and career guidance sessions are included.
  • Internship opportunities may be provided based on availability and performance.

7. Code of Conduct

All students are expected to maintain professional behavior:

  • Respect trainers, peers, and staff.
  • Avoid plagiarism, misconduct, or disruptive behavior.
  • Maintain discipline in both online and offline sessions.
  • Violations may lead to suspension or termination from the program.

8. Data Privacy & Security Policy

  • Student data is collected only for academic and administrative purposes.
  • We ensure confidentiality and do not share personal data with third parties without consent.
  • Secure systems are used to protect user information.

9. LMS & Digital Platform Policy

  • Students will receive access to our Learning Management System (LMS).
  • Login credentials are personal and must not be shared.
  • Unauthorized use may result in account suspension.
  • Platform access duration depends on the course enrolled.

10. Intellectual Property Policy

  • Course materials, content, and resources are the intellectual property of Urbancode.
  • Unauthorized distribution, reproduction, or sharing is strictly prohibited.

11. Support & Grievance Policy

  • Students can raise queries or complaints via official email/support channels.
  • All concerns will be addressed within a reasonable timeframe.
  • Escalation mechanisms are available for unresolved issues.

12. Policy Updates

  • Urbancode reserves the right to update policies at any time.
  • Students will be notified of major changes through official communication.
Our Commitment
Delivering industry-ready skills
Ensuring transparent processes
Supporting career growth and success