1. Student Enrollment Policy
At Urbancode Edutech Solutions Pvt Ltd, we ensure a transparent and streamlined enrollment process:
- Students must complete the registration form with accurate personal and educational details.
- Enrollment is confirmed only after fee payment (full/partial as per program).
- Batch allocation is based on availability and eligibility criteria.
- Urbancode reserves the right to modify schedules or batch timings if required.
2. Fees & Payment Policy
- Course fees must be paid as per the selected plan (one-time / installment).
- All payments are non-transferable.
- Delayed payments may lead to restricted access to classes and resources.
- GST and applicable taxes will be charged as per government regulations.
3. Refund & Cancellation Policy
- Refund requests must be submitted within the defined cooling-off period (if applicable).
- No refunds will be issued once the course has commenced beyond a specified duration.
- Refund processing timelines may vary (typically 7–14 business days, if applicable).
- Cancellation requests must be made via official communication channels.
4. Training & Learning Policy
We are committed to delivering industry-relevant, high-quality training:
- Courses are designed with updated curriculum aligned to industry standards.
- Hands-on projects, real-time scenarios, and assessments are integral to learning.
- Attendance and participation are mandatory for successful completion.
- Trainers are experienced professionals with domain expertise.
5. Assessment & Certification Policy
- Students must complete assignments, projects, and assessments.
- Certification is awarded based on performance and course completion criteria.
6. Placement & Internship Policy
- Placement assistance is provided with 100% guarantee.
- Students must meet eligibility criteria (attendance, performance, project completion).
- Resume building, mock interviews, and career guidance sessions are included.
- Internship opportunities may be provided based on availability and performance.
7. Code of Conduct
All students are expected to maintain professional behavior:
- Respect trainers, peers, and staff.
- Avoid plagiarism, misconduct, or disruptive behavior.
- Maintain discipline in both online and offline sessions.
- Violations may lead to suspension or termination from the program.
8. Data Privacy & Security Policy
- Student data is collected only for academic and administrative purposes.
- We ensure confidentiality and do not share personal data with third parties without consent.
- Secure systems are used to protect user information.
9. LMS & Digital Platform Policy
- Students will receive access to our Learning Management System (LMS).
- Login credentials are personal and must not be shared.
- Unauthorized use may result in account suspension.
- Platform access duration depends on the course enrolled.
10. Intellectual Property Policy
- Course materials, content, and resources are the intellectual property of Urbancode.
- Unauthorized distribution, reproduction, or sharing is strictly prohibited.
11. Support & Grievance Policy
- Students can raise queries or complaints via official email/support channels.
- All concerns will be addressed within a reasonable timeframe.
- Escalation mechanisms are available for unresolved issues.
12. Policy Updates
- Urbancode reserves the right to update policies at any time.
- Students will be notified of major changes through official communication.
Our Commitment
•Delivering industry-ready skills
•Ensuring transparent processes
•Supporting career growth and success
